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L4M5 Reliable Real Exam, Original L4M5 Questions
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This updated CIPS L4M5 exam study material of FreeDumps consists of these 3 formats: Commercial Negotiation (L4M5) PDF, desktop practice test software, and web-based practice exam. Each format of FreeDumps aids a specific preparation style and offers unique advantages, each of which is beneficial for strong Commercial Negotiation (L4M5) exam preparation. The features of our three formats are listed below. You can choose any format as per your practice needs.
CIPS L4M5 Certification Exam is suitable for individuals who are involved in commercial negotiations, either as buyers or sellers, and who want to improve their negotiation skills. L4M5 exam covers a range of topics, including negotiation planning, strategies and tactics, communication, ethics and legal issues, and relationship management. By passing the exam, candidates demonstrate their ability to negotiate effectively in a variety of commercial situations, and to create value for their organizations through successful negotiations.
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To prepare for the CIPS L4M5: Commercial Negotiation exam, candidates can attend training courses, read textbooks and study guides, and practice negotiation skills through role-playing exercises. L4M5 Exam is a multiple-choice format and is taken online. Candidates will have two hours to complete the exam, and they must achieve a minimum of 50% to pass.
CIPS Commercial Negotiation Sample Questions (Q279-Q284):
NEW QUESTION # 279
Which of the following is active listening?
- A. Summarising what has been said
- B. Ignoring what the other party has to say
- C. Encouraging the other party to do all the talking
- D. Agreeing with what the other party has to say
Answer: A
Explanation:
Summarising what has been said is a key component of active listening, as it demonstrates understanding and engagement in the conversation. Active listening involves confirming and clarifying information, which helps build rapport and ensures accurate communication, as outlined in CIPS's guidelines for effective negotiation communication.
NEW QUESTION # 280
Which of these personal power bases stems from the manager's position in the organisation and the authority that lies in that position?
- A. Legitimate power
- B. Coercive power
- C. Expert power
- D. Reward power
Answer: A
Explanation:
Legitimate power comes from the belief that a person has the formal right to make demands, and to expect others to be compliant and obedient. Legitimate power comes from rules, formal authority, organisation rank, staff grade or official position held. In commercial negotiation, legitimate power can be demonstrated by job title and rank.
LO 1, AC 1.3
NEW QUESTION # 281
A buyer is approaching a negotiation where the company is in a low-power negotiating position in relation to the supplier. How can the buyer improve leverage and power with the supplier?
- A. 1 and 4 (Consolidate expenditure and limit communication)
- B. 2 and 3 (Understand supplier costs and take a distributive approach)
- C. 1 and 2 (Consolidate expenditure and understand supplier costs)
- D. 3 and 4 (Take a distributive approach and limit communication)
Answer: C
Explanation:
Reference: CIPS L4M5 Study Guide, Section 1.3 - Sources of Power in Negotiation
NEW QUESTION # 282
A negotiation meeting commences with the supplier asking the buyer 'How do you feel about the service you receive from us currently?', followed by 'What do you think about our latest products?' and 'How do we compare with other suppliers you use?' The supplier is using which type of questions?
- A. Closed questions
- B. Hypothetical questions
- C. Open questions
- D. Probing questions
Answer: C
Explanation:
Open questions begin with "how," "what," "why," etc., and are designed to encourage detailed responses. The supplier's questions are open-ended and aim to gather comprehensive feedback, which can inform better mutual understanding and potential deal improvements.
Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.3 - Questioning Styles in Negotiation
NEW QUESTION # 283
Listening is a key activity in any negotiation. Which of the following are characteristics of effective listeners?
- A. 1 and 2 only (Showing empathy and Persuading)
- B. 1 and 3 only (Showing empathy and Paraphrasing)
- C. 3 and 4 only (Paraphrasing and Offering immediate solutions)
- D. 2 and 4 only (Persuading and Offering immediate solutions)
Answer: B
NEW QUESTION # 284
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